Company-Wide Mapping of Information Processes with ECM
ANITA Service GmbH
Overall, costs have been reduced and all information is retrieved much faster and easier, allowing employees to provide information much more rapidly than before. For example, incorrect filing in customer service has been abolished. In addition, employees have become more independent as they no longer have to be on site to view customer records. This flexibility is a great advantage for the highly international group.
Thomas Bichler, IT Manager, ANITA Service GmbH