Solution: Complaint management in secure environments
New complaints are processed and entered into the workflow in the shortest possible time.
Rapid processing made possible by enaio® improves your response time.
A digital archive facilitates fast information retrieval.
Optimal Complaint Processing
Fast capture, thorough examination, and efficient workflows
Process complaints reliably and in compliance with relevant standards. The application is easy to use and creates a high level of transparency across the entire processing chain.
Moreover, the complaint form can be customized. Users can lodge complaints via an Internet browser. enaio® thus takes the data capture step very close to the person who reports an issue. The complaint process starts immediately after the message has been saved.
- Easy to use
- Online complaint submission
enaio® helps to optimize company-wide processes by structuring, standardizing, and thus simplifying them.
Wolfgang Gleiniger, IT/Technology, Allergopharma GmbH & Co. KG