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Perfect Enterprise Content Management

EDEKA Minden-Hannover IT-Service GmbH

  • More than 73,000 employees
  • Tradition since 1898
  • 1,488 stores

Logo Edeka

Accelerated processes and digital files at EDEKA

With a total of 73,000 employees and around 1,488 retail locations, EDEKA Minden-Hannover is the largest of the regional EDEKA trading companies. The company relies on ECM software from OPTIMAL SYSTEMS to optimize access to documents and information throughout the company, thus creating new opportunities for access to company knowledge.

In the first stage of the project, a solution for filing, controlling and managing QA reports was introduced in the form of the digital customer file, which resulted in a sustained acceleration of information processing. Collaboration and processes with suppliers were also accelerated - thanks to the digital supplier file.

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enaio® User

Optimized Enterprise Content Management

EDEKA Minden-Hannover IT-Service GmbH
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  • More than 73,000 employees
  • Tradition since 1898
  • 1,488 retail stores

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Accelerated processes and digital records at EDEKA

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With a total of 73.000 employees and around 1.488 retail locations, EDEKA Minden-Hannover is EDEKA’s largest regional supermarket retailer. The company relies on ECM software from OPTIMAL SYSTEMS to optimize access to documents and information across the company and thus create new ways of tapping into the corporate knowledge pool.

The initial project stage saw to implementing the digital customer record as a solution for storing, controlling, and managing QA reports and thus speeding up information processing. Another tool, the digital supplier record, helped to accelerate the collaboration and processes with suppliers.
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Solutions Used

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Meeting management
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Digital customer record
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