Our Managed Services
Your server – our expertise
In an increasingly complex working environment, the demands placed on the services of IT departments are constantly increasing, because only a smoothly functioning IT infrastructure can achieve and exceed economic goals.
Especially in the case of expansion or other drastic changes, IT must grow with the company and act actively. In the field of digitization, you have already decided on the best solution by using enaio®, but despite all automation, optimal software also requires maintenance and care.
Here we can support your in-house IT with our experience and thus create space for your core tasks. Of course, the services described are only provided remotely. The service packages can be individually configured according to your enaio® installation and requirements.
Our service
for customers from the OPTIMAL SYSTEMS headquarters
Monitoring
Continuous monitoring of running enaio® server instances and configured subsystems
Import & Export
Monitoring of import and export routes, evaluation of monitoring protocols and reaction to them
Automation
Configuration and monitoring of automated tasks in ensuring audit-proof archiving
Database
Monitoring and maintenance of the indices of the database instance used by enaio® (via user with admin rights)
Integrity
Cyclical control and cleaning of recycling bins and history lists in the DMS and workflow system
If you have any further questions about Managed Services, please contact our Sales Department Manager Anke Laumeyer-Grande.
P. S.: Do you want regular check-ups of for your system? Of course we also support you with preventive maintenance – please contact me!
Do you have any further questions?
OPTIMAL SYSTEMS is a
Group company of
Kyocera Document Solutions.