{"id":338446,"date":"2022-08-19T13:17:04","date_gmt":"2022-08-19T11:17:04","guid":{"rendered":"https:\/\/www.optimal-systems.de\/?page_id=338446"},"modified":"2026-07-02T14:15:02","modified_gmt":"2026-07-02T12:15:02","slug":"support-and-services","status":"publish","type":"page","link":"https:\/\/www.optimal-systems.de\/en\/products\/yuuvis-rad\/support-and-services","title":{"rendered":"Services and Support | yuuvis\u00ae RAD"},"content":{"rendered":"<div class=\"rad-page\"><\/div>\n\n<div  class=\"gs_cWakry row_wrap has-background\"  data-anim-action=\"fadeInUp\" data-anim-event=\"onScroll\" data-anim-triggered=\"false\" data-anim-from=\"opacity: 0; transform: translateY(100px);\" data-anim-to=\"opacity: 1; transform: translateY(0px);\" data-anim-start=\"90%\" data-anim-reverse=\"false\"><div id='bg_6ac6c316f329a' class='greyd-background bg_full'>\n\t\t\t\t\t\t\t\t<div class='bg_gradient'><\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n<div class=\"wp-block-columns are-vertically-aligned-center row_xl row_xx has-background is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\" style=\"background:linear-gradient(0deg,var(--color23) 0%,var(--color62) 100%)\">\n<div class=\"wp-block-column is-vertically-aligned-center col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">\n<figure class=\"wp-block-image aligncenter size-full dyn is-style-rounded-corners gs_UVxg86\"><img decoding=\"async\" width=\"305\" height=\"392\" src=\"https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2023\/09\/sitting-man-with-laptop-with-question-mark-above-head.svg\" alt=\"Isometrik: Sitzender Mann mit Laptop und Fragezeichen \u00fcber dem Kopf.\" class=\"wp-image-365012\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-bottom:var(--wp--preset--spacing--30)\">\n<p class=\"dyn gs_iQfyHO wp-block-paragraph\"><strong><strong>yuuvis\u00ae RAD<\/strong><\/strong><\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-left dyn gs_TihuJy\" id=\"h-\">Services and Support<\/h1>\n\n\n\n<p class=\"dyn wp-block-paragraph\">Your starting point for all information and services related to yuuvis\u00ae RAD<\/p>\n\n\n\n\n\n\n\n<ul class=\"wp-block-greyd-list alignleft\" id=\"list_6ac6c316f27a8\">\n\n\n\n\n\n\n\n\n\n<\/ul>\n\n\n\n\n<\/div>\n<\/div>\n<\/div>\n\n<div  class=\"gs_B208YS row_wrap\">\n<div class=\"wp-block-columns row_xxl icons--pink is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center gs_WJJjgp\" id=\"h-helpful-resources\">Helpful resources<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--20)\">\n<div id=\"greyd-6ac6c3170181c\" class=\"wp-block-greyd-box card gs_pDOSp9 greyd-content-box gs_pDOSp9\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2025\/08\/link.svg\" alt=\"link icon\" class=\"wp-image-413615\" style=\"width:auto;height:35px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-h-4-font-size gs_xgpMuq\" id=\"block-7de41b07-6370-4654-b10a-b6c502483ece\">Concepts<\/h3>\n\n\n\n<p class=\"has-text-align-center gs_rMOmJ0 wp-block-paragraph\">Documentation for yuuvis\u00ae RAD in a structured, theoretical way, with links to the tutorial section.<\/p>\n\n\n\n<div class=\"wp-block-greyd-buttons aligncenter\" style=\"padding-bottom:var(--wp--preset--spacing--40)\">\n<a id=\"greyd-6ac6c3170167b\"  href=\"https:\/\/help.optimal-systems.com\/yuuvisRAD\/home_yuuvisRAD_en.html\" target=\"_blank\" title=\"https:\/\/help.optimal-systems.com\/yuuvisRAD\/home_yuuvisRAD_en.html\" class=\"link is-style-link-prim gs_DnBePG \"><span style=\"flex:1\">Go to documentation<\/span><span class=\"arrow_right\" style=\"vertical-align:middle;font-size:111%;margin-left:10px\" aria-hidden=\"true\"><\/span><\/a>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--20)\">\n<div id=\"greyd-6ac6c3170273d\" class=\"wp-block-greyd-box card gs_OUSbZ3 greyd-content-box gs_OUSbZ3\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2025\/08\/link.svg\" alt=\"link icon\" class=\"wp-image-413615\" style=\"width:auto;height:35px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-h-4-font-size gs_3h4EdT\" id=\"h-service-portal\">Service Portal<\/h3>\n\n\n\n<p class=\"has-text-align-center gs_g0D8hq wp-block-paragraph\">The Service Portal for all yuuvis\u00ae RAD customers and partners.<\/p>\n\n\n\n<div class=\"wp-block-greyd-buttons aligncenter\" style=\"padding-bottom:var(--wp--preset--spacing--40)\">\n<a id=\"greyd-6ac6c3170261e\"  href=\"http:\/\/serviceportal.optimal-systems.com\" target=\"_blank\" class=\"link is-style-link-prim gs_MJO4zI \"><span style=\"flex:1\">Go to Service Portal<\/span><span class=\"arrow_right\" style=\"vertical-align:middle;font-size:111%;margin-left:10px\" aria-hidden=\"true\"><\/span><\/a>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--20)\">\n<div id=\"greyd-6ac6c317037d0\" class=\"wp-block-greyd-box card gs_C8Gxi2 greyd-content-box gs_C8Gxi2\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2025\/08\/link.svg\" alt=\"link icon\" class=\"wp-image-413615\" style=\"width:auto;height:35px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-h-4-font-size gs_JzSyKT\" id=\"h-support\">Support<\/h3>\n\n\n\n<p class=\"has-text-align-center gs_yarKlh wp-block-paragraph\">Are you a customer or partner and need help? Get support for yuuvis\u00ae RAD from our experts.<\/p>\n\n\n\n<div class=\"wp-block-greyd-buttons aligncenter\" style=\"padding-bottom:var(--wp--preset--spacing--40)\">\n<a id=\"greyd-6ac6c31703671\"  href=\"https:\/\/optimal-systems.my.site.com\/kundenportal\/services\/auth\/sso\/serviceportal_keycloak\" target=\"_blank\" class=\"link is-style-link-prim gs_2cABPV \"><span style=\"flex:1\">Go to Support Portal<\/span><span class=\"arrow_right\" style=\"vertical-align:middle;font-size:111%;margin-left:10px\" aria-hidden=\"true\"><\/span><\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div id=\"greyd-6ac6c317062ca\" class=\"wp-block-greyd-box gs_IR4vNt greyd-content-box gs_IR4vNt\"><div  class=\"row_wrap\">\n<div class=\"wp-block-columns row_xxl is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-get-your-document-management-ready-for-the-future\">Get your document management ready for the future<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-bottom:var(--wp--preset--spacing--60)\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2023\/06\/number-icons-1-rad.svg\" alt=\"\" class=\"wp-image-1594\" style=\"width:auto;height:40px\"\/><\/figure>\n\n\n<div  class=\"spacer_wrap \" aria-hidden=\"true\"><div class=\"wp-block-spacer inner-sm\" style=\"height:calc(0.7rem * 0.4)\" aria-hidden=\"true\"><\/div><div class=\"wp-block-spacer inner-md\" style=\"height:calc(0.7rem * 0.6)\" aria-hidden=\"true\"><\/div><div class=\"wp-block-spacer inner-lg\" style=\"height:calc(0.7rem * 0.8)\" aria-hidden=\"true\"><\/div><div class=\"wp-block-spacer inner-xl\" style=\"height:0.7rem\" aria-hidden=\"true\"><\/div><\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Contact us and request a quote.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-bottom:var(--wp--preset--spacing--60)\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2023\/06\/number-icons-2-rad.svg\" alt=\"\" class=\"wp-image-1597\" style=\"width:auto;height:40px\"\/><\/figure>\n\n\n<div  class=\"spacer_wrap \" aria-hidden=\"true\"><div class=\"wp-block-spacer inner-sm\" style=\"height:calc(0.7rem * 0.4)\" aria-hidden=\"true\"><\/div><div class=\"wp-block-spacer inner-md\" style=\"height:calc(0.7rem * 0.6)\" aria-hidden=\"true\"><\/div><div class=\"wp-block-spacer inner-lg\" style=\"height:calc(0.7rem * 0.8)\" aria-hidden=\"true\"><\/div><div class=\"wp-block-spacer inner-xl\" style=\"height:0.7rem\" aria-hidden=\"true\"><\/div><\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Get started with examples, tutorials, comprehensive documentation and a great community.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-bottom:var(--wp--preset--spacing--60)\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2023\/06\/number-icons-3-rad.svg\" alt=\"\" class=\"wp-image-1596\" style=\"width:auto;height:40px\"\/><\/figure>\n\n\n<div  class=\"spacer_wrap \" aria-hidden=\"true\"><div class=\"wp-block-spacer inner-sm\" style=\"height:calc(0.7rem * 0.4)\" aria-hidden=\"true\"><\/div><div class=\"wp-block-spacer inner-md\" style=\"height:calc(0.7rem * 0.6)\" aria-hidden=\"true\"><\/div><div class=\"wp-block-spacer inner-lg\" style=\"height:calc(0.7rem * 0.8)\" aria-hidden=\"true\"><\/div><div class=\"wp-block-spacer inner-xl\" style=\"height:0.7rem\" aria-hidden=\"true\"><\/div><\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Build your system using just the components you need.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2023\/06\/number-icons-4-rad.svg\" alt=\"\" class=\"wp-image-1595\" style=\"width:auto;height:40px\"\/><\/figure>\n\n\n<div  class=\"spacer_wrap \" aria-hidden=\"true\"><div class=\"wp-block-spacer inner-sm\" style=\"height:calc(0.7rem * 0.4)\" aria-hidden=\"true\"><\/div><div class=\"wp-block-spacer inner-md\" style=\"height:calc(0.7rem * 0.6)\" aria-hidden=\"true\"><\/div><div 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