{"id":416612,"date":"2026-04-23T11:36:41","date_gmt":"2026-04-23T09:36:41","guid":{"rendered":"https:\/\/www.optimal-systems.de\/?post_type=kunden&p=416612"},"modified":"2026-08-12T09:09:41","modified_gmt":"2026-08-12T07:09:41","slug":"expert-se","status":"publish","type":"kunden","link":"https:\/\/www.optimal-systems.de\/en\/company\/customers\/expert-se","title":{"rendered":"expert SE"},"content":{"rendered":"\n
\"Eine<\/span>
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expert SE<\/p>\n\n\n\n

Digital invoice processes
for 400 locations<\/h1>\n\n\n\n\n\n
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Expert Warenvertrieb GmbH acts as a purchasing cooperation for around 200 independent companies with over 400 locations. To this end, the company offers its shareholders support in business and IT-related matters. This also applies to the digitalization of their invoicing processes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n

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Put a stop to the \"paper shuffling\":<\/h2>\n\n\n\n

\"We process around 220,000 receipts per month, that's several thousand invoices per week, all of which previously had to be stamped, copied, scanned and filed individually,\" reports Michael Reinhardt, Head of the expert shareholder IT department. \"It causes a lot of \u2013 what I like to call \u2013 paper shuffling.\" So much paperwork that expert had to set up a separate client accounting department within the finance department.<\/p>\n\n\n\n

The receipts were sent and received by post, but this didn't prove to be a satisfactory solution. Faxing also wasn't a viable alternative.

The company therefore started looking for a software-based option and opted for the enaio\u00ae document management solution by OPTIMAL SYSTEMS.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n

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About expert SE<\/h2>\n<\/div>\n\n\n\n
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400+ <\/strong><\/p>\n\n\n\n

locations<\/strong><\/p>\n<\/div>\n\n\n\n

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2.2 billion <\/strong><\/p>\n\n\n\n

Euros in sales<\/strong><\/p>\n<\/div>\n\n\n\n

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60 <\/strong><\/p>\n\n\n\n

years of company tradition<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n

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Project implementation<\/p>\n\n\n\n

No more searching, stamping and filing<\/strong><\/h3>\n\n\n\n

In the course of a lengthy selection process, several aspects spoke in favor of OPTIMAL SYSTEMS:

expert was looking for a partner who promised reliability and was established on the market. It was also important that the individual requirements were understood and taken into account, that the collaboration was based on mutual trust and took place on an equal footing. And finally, the technology factor was also highly relevant. <\/p>\n\n\n\n

The choice fell on enaio\u00ae by OPTIMAL SYSTEMS. This means: over thirty years of industry expertise and state-of-the-art software standards, personal advice and a nationwide presence thanks to seventeen locations and branches as well as a high degree of agility with regard to specific customer requirements. enaio\u00ae scored particularly well in terms of its high level of integration capability with the accounting and ERP software introduced by Microsoft. In addition, there was a powerful long-term archive \u2013 and a cleverly devised implementation plan of \"small steps\".

That meant in detail: A handful of shareholders initially tested the new digital solution in a pilot phase. The solution was then scaled up step by step as demand from other locations increased. \"We got off to a good start with enaio\u00ae and have continued to develop the service package in parallel,\" says Reinhardt.

This was not only a commercially attractive model for expert, but also ensured the necessary acceptance among users: They themselves requested to participate in the software implementation project after they were convinced of its benefits. They even gave the solution its own name. From then on, the new document management system was called \"O.S.C.AR\" (OPTIMAL SYSTEMS Content ARchive). \"That's where we got creative,\" notes Reinhardt.<\/p>\n<\/div>\n\n\n\n

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