{"id":1172,"date":"2017-10-17T13:47:22","date_gmt":"2017-10-17T11:47:22","guid":{"rendered":"http:\/\/127.0.0.1:8080\/?post_type=solutions&#038;p=65940"},"modified":"2026-07-08T17:08:25","modified_gmt":"2026-07-08T15:08:25","slug":"quality-management","status":"publish","type":"enaio","link":"https:\/\/www.optimal-systems.de\/en\/products\/enaio\/solutions\/quality-management","title":{"rendered":"Quality Management with enaio\u00ae"},"content":{"rendered":"<div  class=\"gs_GoPq98 row_wrap\">\n<div class=\"wp-block-columns row_xl is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Solution: Quality management with enaio\u00ae<\/p>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h-secure-and-reliable\">Secure and Reliable<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-quality-assurance-with-enaio\">Quality assurance with enaio\u00ae<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n<div  class=\"gs_iwEaXK row_wrap\">\n<div class=\"wp-block-columns row_xl is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Quality management systems (QMS) are a key factor in long-term business success. The main advantages of such systems include transparency and information provided regarding processes as well as clearly defined organizational structures.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">enaio\u00ae can be flexibly adapted to the application at hand, whether that be quality management in health care (administration, clinics, and hospitals) or in regulated environments such as in the pharmaceutical industry.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div  class=\"gs_gRLa6j row_wrap has-background\"><div id='bg_6ab62b5e3742e' class='greyd-background bg_full'>\n\t\t\t\t\t\t\t\t<div class='bg_color'><\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n<div class=\"wp-block-columns row_xl has-color-23-background-color has-background is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"337\" src=\"https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2024\/01\/infographic-enaio-complaint-management-process.png-1024x337.webp\" alt=\"An example of a Quality Management process flow diagram.\" class=\"wp-image-383721\" srcset=\"https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2024\/01\/infographic-enaio-complaint-management-process.png-1024x337.webp 1024w, https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2024\/01\/infographic-enaio-complaint-management-process.png-300x99.webp 300w, https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2024\/01\/infographic-enaio-complaint-management-process.png-768x253.webp 768w, https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2024\/01\/infographic-enaio-complaint-management-process.png.webp 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><strong>Quality management as part of the change process<br><\/strong>enaio\u00ae ensures structured processes.<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n<div  class=\"gs_W3GNsl row_wrap\">\n<div class=\"wp-block-columns row_xl is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-speed-up-quality-processes\">Speed up quality processes<\/h2>\n\n\n<div  class=\"row_wrap\">\n<div class=\"wp-block-columns row_xxl is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">enaio\u00ae supports your business and work processes while harmonizing them in their entirety. The result is an information and process management tool where the individual modules and functions mesh together, from the recording of business processes to the mapping of complex workflows.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<div id=\"greyd-6ab62b5e382fc\" class=\"wp-block-greyd-box blue-box bg--dark gs_FSSC9Z greyd-content-box gs_FSSC9Z has-text-color flex-justify-flex-start\">\n\n\n\n\n\n\n\n\n<ul class=\"wp-block-greyd-list alignleft\" id=\"list_6ab62b5e37cb7\">\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Map structured, value-creating processes electronically<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Automatic document forwarding<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>End-to-end documentation of business processes<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Standardized processes reduce employee workload<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Information provided in the right context<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Comprehensive change management and audit-proof archiving<\/p><\/span><\/li>\n\n\n\n\n\n\n\n\n\n\n\n\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div  class=\"gs_ov9lAu row_wrap has-background\"><div id='bg_6ab62b5e389a2' class='greyd-background bg_full'>\n\t\t\t\t\t\t\t\t<div class='bg_color'><\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n<div class=\"wp-block-columns row_xl has-color-23-background-color has-background is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-secure-processes\">Secure processes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Logging ensures the transparency of process workflows.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-full-overview\">Full overview<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Electronic records provide information on the current status of events.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-deadline-monitoring\">Deadline monitoring<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Missed deadlines are a thing of the<br>past.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div  class=\"gs_Lxk7RK row_wrap\">\n<div class=\"wp-block-columns row_xl is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center col-12 col-sm-6 col-md-8 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"555\" src=\"https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2024\/01\/screenshot-enaio-quality-management-folder-view.jpg-1024x555.webp\" alt=\"A screen shot of a document in microsoft outlook for Quality Management purposes.\" class=\"wp-image-383724\" srcset=\"https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2024\/01\/screenshot-enaio-quality-management-folder-view.jpg-1024x555.webp 1024w, https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2024\/01\/screenshot-enaio-quality-management-folder-view.jpg-300x163.webp 300w, https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2024\/01\/screenshot-enaio-quality-management-folder-view.jpg-768x416.webp 768w, https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2024\/01\/screenshot-enaio-quality-management-folder-view.jpg-1536x833.webp 1536w, https:\/\/www.optimal-systems.de\/wp-content\/uploads\/2024\/01\/screenshot-enaio-quality-management-folder-view.jpg.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-central-quality-management\">Central quality management<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">End-to-end documentation and defined processes are two ways enaio\u00ae supports you in all your QM activities.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<div  class=\"gs_POadBK row_wrap has-background\"><div id='bg_6ab62b5e39112' class='greyd-background bg_full'>\n\t\t\t\t\t\t\t\t<div class='bg_gradient'><\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n<div class=\"wp-block-columns row_xl has-background is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\" style=\"background:linear-gradient(180deg,var(--color23) 0%,var(--color62) 100%)\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-document-based-quality-assurance-processes\">Document-based Quality Assurance Processes<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-enaio-helps-optimize-quality-from-top-to-bottom\">enaio\u00ae helps optimize quality from top to bottom<\/h3>\n\n\n<div  class=\"row_wrap\">\n<div class=\"wp-block-columns row_xxl is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Quality management systems in use in the healthcare sector, in regulated environments, and in the technical field mean one thing in particular: end-to-end documentation. The requirements are often out of line with the costs associated with meeting them. ECM software such as enaio\u00ae allows you to automatically execute and secure document-based quality assurance processes. ECM functions, such as logged notices or subscriptions, improve the flow of information.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">This allows you to integrate and use your specific QM and QA templates directly in enaio\u00ae. The documents are then automatically forwarded for further processing to other departments or employees, if necessary, using workflows. You are automatically notified of changes via a subscription service. Structured, standardized processes and automatic document creation, versioning, and distribution result in employees increasing their focus on value-creating processes.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div  class=\"gs_EfP9tD row_wrap has-background\"><div id='bg_6ab62b5e39966' class='greyd-background bg_full'>\n\t\t\t\t\t\t\t\t<div class='bg_color'><\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n<div class=\"wp-block-columns row_xl has-color-23-background-color has-background is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-color-11-color has-text-color has-link-color wp-elements-2\" id=\"h-stronger-customer-ties-thanks-to-enaio\">Stronger customer ties thanks to enaio<sup>\u00ae<\/sup><\/h2>\n\n\n<div  class=\"row_wrap\">\n<div class=\"wp-block-columns row_xxl is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">enaio\u00ae helps you effectively manage a number of challenges related to market liberalization and the increase in the number of customers switching providers that comes with this, among other things. This allows for targeted customer loyalty measures and facilitates the selective provision of customer, contract, and other service information \u2013 directly via company portals, too.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Other EMC functions, such as digital customer records, technical documentation, comprehensive contract management, and e-mail administration, can help improve the quality of service and thus ensure long-term customer, supplier, and partner loyalty.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<div id=\"greyd-6ab62b5e397bd\" class=\"wp-block-greyd-box blue-box bg--dark gs_FSSC9Z greyd-content-box gs_FSSC9Z has-text-color flex-justify-flex-start\">\n\n\n\n\n\n\n\n\n<ul class=\"wp-block-greyd-list alignleft\" id=\"list_6ab62b5e39778\">\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Bundle service information in electronic records<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Provide the right information quickly<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Improve your ability to provide information<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Increase service quality and boost customer loyalty<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Best-practice solutions for regulated environments<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Optimally comply with regulations, guidelines, and laws<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Comprehensive SOP, incident, and change management<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Rapidly detect deviations and avoid errors<\/p><\/span><\/li>\n\n\n\n<li style=\"margin-left: 20px; \"><span class=\"list_icon\"><\/span><span class=\"list_content\"><p>Transparent, clear documentation for quality processes<\/p><\/span><\/li>\n\n\n\n\n\n\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div  class=\"gs_xrY7qe row_wrap has-background\"><div id='bg_6ab62b5e3b365' class='greyd-background bg_full'>\n\t\t\t\t\t\t\t\t<div class='bg_color'><\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n<div class=\"wp-block-columns row_xl has-color-23-background-color has-background is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><div class='no_result' ><p class='message info'><\/p><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div  class=\"gs_Z1epVj row_wrap\">\n<div class=\"wp-block-columns row_l is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%;width:50%\">\n<h2 class=\"wp-block-heading has-text-align-center dyn\" id=\"h-do-you-have-any-further-questions\">Do you have any further questions?<\/h2>\n\n\n<p><noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<style>\n\n        \/* PLUGIN WIDE STYLES *\/\n    \n        .nf-response-msg {\n                                    margin:4.2rem 0 4.2rem;\n                    }\n    <\/style><div id=\"nf-form-20-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-20\" aria-describedby=\"nf-form-errors-20\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='20';form.settings={\"ninjaForms\":\"Ninja Forms\",\"changeEmailErrorMsg\":\"Please enter a valid e-mail address!\",\"changeDateErrorMsg\":\"Please enter a valid date!\",\"confirmFieldErrorMsg\":\"These fields must match!\",\"fieldNumberNumMinError\":\"Number Min Error\",\"fieldNumberNumMaxError\":\"Number Max Error\",\"fieldNumberIncrementBy\":\"Please increment by \",\"fieldTextareaRTEInsertLink\":\"Insert Link\",\"fieldTextareaRTEInsertMedia\":\"Insert Media\",\"fieldTextareaRTESelectAFile\":\"Select a file\",\"tableInsertRowAbove\":\"Insert Row Above\",\"tableInsertRowBelow\":\"Insert Row Below\",\"tableInsertColumnLeft\":\"Insert Column Left\",\"tableInsertColumnRight\":\"Insert Column Right\",\"tableDeleteRow\":\"Delete Row\",\"tableDeleteColumn\":\"Delete Column\",\"tableDeleteTable\":\"Delete Table\",\"tableLegacyNotice\":\"This content has tables in the old editor format. 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